TAG signup information

Fill in the form below to apply for or update an existing TAG support contract. You can get this information by going to Configure | Store Operations in ProfitMaker as shown in the picture to the right --->

This is the information we will use to do our $74 quarterly billing for your TAG subscription. This is a secure web page, so you can submit your data safe and encrypted.


The 4-digt number that identifies your store like: 1234
The 5-digt Zip code of your store address like: 84070
The name as printed on the credit card.
All numbers with NO spaces.
The address your credit card is sent to.
The zip code your credit card bill is sent to.
The Email address we can contact you at.

Your card is NOT charged during this information process.

ProfitMaker Store Number

What is TAG support?

A small quarterly support charge that lets you call us as often as you like for help. Our support operators will answer your call 24 hours per day, 7 days per week, 365 days per year.
  • For regular questions: We will call you back during our business hours 8am - 5pm MTN time except holidays.
  • System Down: We will call you back within 2 hours anytime if you let our operator know your system is down.
  • Read all the TAG support contract details below.

TAG support contract details

  • Cancel at anytime. Any FULL unused months will be credited back to your TAG credit card.
  • Your store phone# is registered into our VIP support system and you will get a support operator NOT a voice mail when you call 801-649-6691.
  • The support phone call must originate from the registered store phone number so our system will recognize it and route it to an operator (instead of voice mail).
  • We can call you back on any phone number you wish.
  • Call as often as you need to (but be reasonable, abuse may result in termination of the plan).
  • Our support operators will answer your call 24 hours per day, 7 days per week, 365 days per year.
    • For regular questions: We will call you back during our business hours 8am - 5pm MTN time except holidays.
    • System Down: We will call you back within 2 hours anytime if you let our operator know your system is down.
    • If your system is NOT really down, a normal support charge will be billed to you of $150.
    • System down means you can not process Drop off or Pickup operations IN ANY MANNER.
  • We can remote connect to your computer if necessary to fix issues that require it (only to the registered stores).
  • TAG support only covers ProfitMaker questions and help for the latest version (currently 7).
  • You may need local computer help for things not easily fixed over the phone like:
    • hardware issues. Kind of like you cleaning clothes over the phone, it can't be done
    • network issues
    • Windows issues
  • After 1 full year of continuous TAG support, you are eligible for free upgrades (a $295 value)
  • Owners with multiple stores can have a single TAG support contract, BUT:
    • we can only remote connect to the registered store
    • free upgrades are only for the registered store
    • system down support is only for the registered store
    • Because we can call you back on any phone number you wish, general questions for any store can be answered.
REMEMBER! Without a TAG support contract (or our merchant card processing account) you must purchase a support incident for any telephone support.